Author Archives

  • Telco Conspiracy theories – volume 1

    Everybody loves a good  old conspiracy theory! Telco Bill Cutters hear a lot about what goes on behind the curtains inside our industry and with that comes conspiracy theories! We are like the Alex Jones’ – Info Wars of Australian Telco… without the Texas accent.   Quite often this leads to many interesting conversations with [...]

  • Top five excess data usage explanations – billshock 101

    Running a telecommunications management company that manages in excess of 400 mobiles, 150 ipad/tablets and just shy of 50 broadband/Ethernet services… you can just imagine how much we deal with data. My team’s every day morning consists of logging into our clients online management systems and surveying each of their services for possible excess data usage or [...]

  • Incentives Matter – Case Study

    Every day we here at Telco Bill Cutters are confronted by examples of why incentives matter and why having the right incentive structure is the key to happy clients. Recently a new client in Brisbane came on board and we found significant savings applying our advisory software solution to their phone bill. We were confronted by an [...]

  • Is Telstra hotspots a wolf in sheep’s clothing?

    Is Telstra hotspots a wolf in sheep’s clothing? As a bitter turn of irony Telstra have released statements asking the small business and consumer community to partner with them on a new endeavor of offering free wifi to local area hotspots. Superficially it doesn’t even seem like a terrible idea, having free wifi available to [...]

  • Mobiles on planes, the truth.

    Mobiles on planes, it is probably one of my more annoying pet peeves that turn up every time I enter Brisbane Airport and leave to my next destination. Apart from the fact that a 2 hour and 45 minute flight from Brisbane to Christchurch, New Zealand only allows for 1 and a quarter movies which [...]

  • Account management – why is it so bad?

    What even is an account manager? What is account management? Why do so many people claim to be an account manager? What should an account manager’s role be? These are all questions I used to ask myself on a daily basis and for some reason no one could give me a straight answer. You see, [...]

  • 10% battery life warnings, a thing of the past?

    Battery life is the biggest worry people have when it comes to upgrading their phones and complaints which is why this problem is being solved. Modern day life is determined by one thing, our god damn mobile phones! Our days are more and more being modeled not around the 9am – 5pm business hours but [...]

  • Texting and driving.. Is it worth it?

    Mobile phones can be our best friends and worst enemies sometimes. The urge for texting and driving is about is lethal as driving while drunk. And with the rise of technological availability, people are finding it increasingly harder to keep their hands off them while driving. Recently I was driving and I was reminded of [...]

  • Incentives Matter

    I always here the term “win-win” and to be honest, it just seems like a term that has been hijacked by snack oil salesman trying to fool you into thinking they have aligned interests with you. Incentives matter and are the single biggest difference between getting a good deal or being sold a bad deal. [...]

  • Cycloramic : an app that could change the game.

    Hi guys, Recently I was watching my favourite programme (Shark Tank on ABC cable network) and came across this mind boggling cool application. It really is hard to believe but essentially what the app does (at the moment – we will get to this later) is use the phones current ability to vibrate in order [...]